Wednesday, March 26, 2014

Update on Use of Drones by Claims Adjusters

The emerging technology of camera-equipped drones has the potential to have tremendous implications on how property claims adjusters do their jobs and has been a frequent topic recently among leaders in the insurance claims industry.  

One hesitation by some in the claims industry and elsewhere to embrace this technology relates to the uncertainty of how the federal government will regulate the use of even small drones for such commercial purposes, including threats of prosecution.  However, a recent article in the Wall Street Journal by Mr. L. Gordon Crovitz on March 16, 2014 entitled “Drones Cleared for Takeoff” explains that “a federal administrative judge held that the FAA has no legal authority to meddle in the market and dismissed a fine levied against an operator who defied regulators by getting paid to use a drone to film the University of Virginia campus. Judge Patrick Geraghty of the National Transportation Safety Board ruled that the agency had only issued internal guidance on drones and hadn't followed any process to apply restrictions to the public.”  The article states that the FAA has appealed the decision, but Mr. Crovitz makes the argument that the Federal government may be overreaching in trying to so tightly regulate these small drones for commercial purposes, which one would have to conclude is likely to include claims adjusting.


The article can be found in the Wall Street Journal, or its online edition at: http://online.wsj.com/news/article_email/SB10001424052702304914904579441052310129582-lMyQjAxMTA0MDIwNTEyNDUyWj  and it is interesting that it also includes a Reuters photo of a small drone (DJI Phantom 2 Vision) in flight with the caption, “A camera drone flies near the scene where two buildings collapsed in East Harlem in New York City on March 12” (…no doubt piloted by a claims adjuster, engineer, inspector, or other industry professional looking to get a unique perspective of the damage to these properties in order to better do their job.)